This is why the airline industry is in the toilet. Absolute fuckery all the time.
Over the course of the last six days, I’ve sent two emails to refundshouston@coair.com, one to onepass@coair.com and reached out to get in touch with @Continental on Twitter to no avail.
The topic: the way Continental Airlines handles upgrades. The response: Crickets (not even an auto-responder…
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